I keep having problems with them. My withdrawal has been canceled and I can't withdraw, no refund was made, and despite follow-up inquiries from me, no one has replied to me. In my opinion, whoever handles the customer service training is doing a pretty bad job. I can understand if there are some technical problems but it doesn't seem to be the case.
Testimonial ETORO
I think that eToro has one of the best educational materials out of every broker I have ever been with. However, there are some tips for you before you choose any of their classes. First ask them about the course program, how long it will last, and who will teach it. Most importantly, check the history of the real account of this super, who will lead this training. The best part, the educational materials were all available for free. This is a really great support for new traders.
Testimonial ETORO
I am so happy with eToro, so far my experience has been nothing but pleasant. Recently I have been moving to their popular copy trading platform and it was amazing. So far, eToro has been very simple and accomodating in terms of the trading platforms. Its major flaw is blocking the opening of new positions when there is high volatility. I understand they have to protect themselves but they deny the opportunity for big profits.
Testimonial ETORO
The customer department is basically nonexistent and not very good. Every time you need help, they will just keep you waiting and adding more cost. They say something and do something else. For example, they cost me 125 $ just to withdraw my money because they converted my USD for EUROs, although I've discussed it with them in writing to send ion USD. Made a USD bank account and they send EUR in the end.
Testimonial ETORO
I trade with eToro for two years and apparently those time isn't worth anything for them. I recently moved to another country for a while due to work-related things. eToro doesn't have service for that country, then they forced me to close my positions which lost me a few thousand dollars as my picks weren't all in good standing at the time. Even when I tried to withdraw my fund they wouldn't let me do it. I had already stated that the account had been closed and asked that they send the funds elsewhere. Now, I've lost thousands of dollars because of their bad system.
Testimonial ETORO
Bad customer service experience. I can't contact them.
Testimonial ETORO
I have problem since I set the wrong billing address, so my account are not verified. eToro customer help me with this problem.
Testimonial ETORO
Thank you eToro for the wonderful trading experience.
Testimonial ETORO
Lately setting stop loss is a useless things to do when ypu trade with eToro.
Testimonial ETORO
Good broker, just make sure you know the risk before you invest.
Testimonial ETOROOther Broker Testimonials